FAQ

About KLEW

• What is KLEW?
• What are the recommended system requirements for the website?

Regarding Membership Registration

• translates to “I haven’t received the email with the verification code.
• What should I do if I don't receive an email?
• I would like to change my notification email address.

Regarding Channels

• How can I use channels?
• Can I join the channel without registering a ticket?
• What is a "spoiler-included post"?
• How long can I use the channel?

Regarding Ticket Upload

• About the Registration Request
• I uploaded the ticket image and registered, but the verification has not been completed.
• Even if I upload the ticket image, a 'Registration Request Error' occurs, and I am unable to register.
• Where can I check the status of my registration request?
• What should I do after the ticket registration is complete and if I resale or distribute it?
• Unable to upload photos on iOS devices

Regarding the posting of messages

• What is a "Super Message"?
• Can I post things other than messages?
• What payment methods are available for "Super Message"?
• I want to check or cancel a "Super Message".

Payment Information

• About Credit Card Payments

Regarding Badges

• What are badges?
• What is an event badge?
• What is a Super Message badge?
• Where can I check my badges?
• Badges Are Not Being Granted

Regarding Login and Logout

• I can't log in.
• Where can I Log out?

Regarding Membership Cancellation

• About cancellation of membership.